Outstanding Local Government Customer Service g5Tw9-Qe4GbC3PBP94RQlw2 Melissa Murphy Rodrigues

Melissa Murphy Rodrigues

and Sandy Stapczynski as they break down these findings and share some pilot programs that are poised to reinvent the workplace in several New England communities

That period of extraordinary legislation has likely ended

This program is designed for local government managers

appropriately

Outstanding Local Government Customer Service g5Tw9-Qe4GbC3PBP94RQlw2 Melissa Murphy RodriguesHave you ever wondered Who are your internal and external customers in your local government? What do residents want? What is a culture of customer service? And how to build a customer service culture? This self paced course will help you analyze your organization and the customer service it provides. You will learn how to identify barriers to service and work to remove them. It is designed for professionals who are new to the local government