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Incident management
Lists of materials in each hazard class are given at the end of the section dealing with that class
Buchanan carefully covers topics such as fire service training philosophies
The New Company Officer Customer serviceAs firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann fills in the gaps that may exist in fire service teaching to better prepare you for a lifetime of the greatest job on earth. The New Company Officer tackles the not so obvious challenges you will face during your fire service career. Discover: Why do firefighters make bad decisions on the job
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